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EMP Museum

Client: EMP Museum, Seattle, Washington Design Team: Kristine Matthews, lead designer; Cassie Klingler, senior designer; Mike Fretto, Ryan Phillips, designers; Neil Rhoades, app concept Photos: Sam Cook

Though the Frank Gehry-designed EMP Museum is an iconic space and one of Seattle’s biggest visitor attractions, it is extremely challenging for visitors to navigate. The building has multiple entrances on different levels, no windows to help with orientation, and no consistency of internal spaces. After our work on EMP’s Sound Lab refurbishment, we were invited back to create a functional and more flexible wayfinding system for the entire building. Although the client did not commission an app, it seemed an obvious tool to include in the thinking about navigation. Putting on her University of Washington design faculty hat, Kristine invited Interaction Design senior Neil Rhoades (UW B.Des 2012), to join the design team and develop an app concept. See Neil’s concept video here.